Thoughts on chapters 1, 20, 22

Chapter 1
After reading the first chapter, I began to realize the importance of thinking about your readers. As mentioned in the book, the writer must establish a relationship with each individual in the group. This may be very difficult because each person could receive a different meaning from your writing. In the past, I was used to thinking only about what I would like to say, which points I wanted to make. Now, I must focus on the readers to make sure I provide them with the necessary information and help.

Chapter 20
I think this chapter provided clear guidelines for reader-centered correspondence. In particular, I found the guidelines for e-mail especially useful because I constantly communicate via e-mail with co-workers and clients. It is helpful to know the correct way to format my e-mails, as opposed to just going with what looks right.

Chapter 22
Although I have never been required to write a proposal, I think this chapter would be useful should I have the need to do so in the future. I like the way the contents of each section were described in detail. Also, the revision checklist would be useful in making sure that all the necessary elements are included.